Legal Documents

Pokom6's Privacy Policy – your data is completely secure

Pokom6 takes your personal information seriously. This Privacy Policy clearly explains what data we collect, how it is used, and what rights you have. No hidden agendas — everything is laid out plainly.

Last Updated: January 2026
256-bit
SSL encryption
Zero
Sale to third parties
100%
Data protection
In Bengali
In plain language
Important: By using any pokom6 service, you agree to this privacy policy. Please read the policy carefully in full.

1. Introduction and scope

Pokom6 is the trusted platform for millions of betting enthusiasts across Bangladesh. We believe a strong privacy policy is more than a legal obligation — it is the foundation of our relationship with our members. This Privacy Policy ("Policy") applies equally to the pokom6 website, mobile application, and all associated services.

The core purpose of pokom6's Privacy Policy is to be transparent with you — what data we collect, how it is used, how long it is retained, and what rights you have over your own information. We use no vague or misleading language; everything is stated clearly and simply.

This Privacy Policy has been prepared in accordance with international data protection regulations and the core principles of the General Data Protection Regulation (GDPR). pokom6 is committed to actively and responsibly safeguarding its members' personal information.

2. What data we collect

Pokom6 only collects information that is necessary to provide its services. We never collect data beyond what is needed. A full list of the information we collect is provided below:

A. Information provided at registration:

  • Full name (as per National ID)
  • Mobile number or email address
  • Date of birth (for age verification)
  • Password (stored in encrypted form)
  • Preferred language and currency

B. Identity verification (KYC) information:

  • Scanned copy of National ID or passport
  • Selfie photo (if required)
  • Mobile banking account details (bKash / Nagad / Rocket)

C. Automatically Collected Information:

  • IP address and device information
  • Browser type and operating system
  • Time spent on site and pages visited
  • Betting history and transaction records
  • Cookies & Local Storage Data
Data Type Purpose of collection Mandatory?
Name & contact Account creation and communication Yes
Date of birth Age Verification (18+) Yes
Identity Document KYC verification On Withdrawal
Payment Information Transaction processing Yes
Device & IP Security & Fraud Prevention Automatic
Betting history Service Improvement & Responsible Gaming Automatic

3. How your data is used

Pokom6 uses your personal information only for specific, legitimate purposes. We never sell your data or use it without authorization. The main purposes for which we use your information are:

  • Account Management: To complete registration, login, and account verification
  • Transaction processing: To process deposits and withdrawals securely
  • Customer support: To resolve your issues and answer your queries
  • Security: To prevent fraud, hacking, and illegal activity
  • Legal obligation: To comply with anti-money laundering regulations
  • Service Improvement: To improve your experience on the platform
  • Contact: To keep you informed about important updates, bonus offers, and promotions
  • Responsible Gaming: To identify signs of problem gambling and provide timely support
If you no longer wish to receive marketing emails or SMS from pokom6, you can opt out at any time from your account settings. This will not affect any other services on your account.

4. How long is your information retained

Pokom6 retains your information only for as long as necessary. All data is kept securely on our servers while your account remains active. After account closure, certain information may be retained for a defined period due to legal obligations:

  • Transaction records: 5 years (as required by financial regulations)
  • KYC documents: 3 years after account closure
  • Betting history: 2 years
  • Customer service communications: 1 year
  • Inactive account data: deleted after 12 months of inactivity

Once the retention period expires, data is permanently deleted or anonymised in a way that makes identification no longer possible.

5. Sharing Information with Third Parties

Pokom6 never sells your personal information to third parties. However, in limited circumstances, certain information may be shared with trusted partners in order to provide our services:

  • Payment processor: To verify transactions with bKash, Nagad, and Rocket
  • Identity verification service: To complete the KYC process
  • Game Providers: For a seamless gaming experience
  • Legal authority: In compliance with court orders or government directives
  • Security expert: To ensure cybersecurity
Our commitment: All of our third-party partners operate under strict confidentiality agreements. None of them may use your information for their own purposes.

6. Cookie Policy

The pokom6 website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: Maintaining login sessions and security verification — these cannot be disabled
  • Functional Cookies: To remember your language preference and theme settings
  • Analytics cookies: To understand site usage statistics (non-personally identifiable)

Functionality and analytics cookies can be disabled at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

7. Security Measures

Pokom6 uses industry-leading security technology to protect your data. The key components of our security infrastructure are:

  • 256-bit SSL/TLS encryption: All data transfers are fully encrypted
  • Two-factor authentication (2FA): An extra layer of security at login
  • Firewall protection: Active firewall to defend against cyberattacks
  • Regular Security Audits: Regular audits by third-party experts
  • Encrypted password storage: Passwords are never stored in plain text
  • Suspicious Activity Alerts: Instant notifications for unusual login attempts or transactions

Please note, however, that no one can guarantee 100% security on the internet. You are responsible for keeping your password strong and never sharing it with anyone.

8. Your rights over your information

Under pokom6's privacy policy, you have full control over your own personal information. You may exercise any of the following rights at any time:

  • Right to Access: You can request to know what personal information we hold about you
  • Right to rectification: You may request corrections to any inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data where no legal obligation to retain it exists
  • Data portability: The right to receive your data in a machine-readable format
  • Right to restrict processing: You can restrict the use of your information for specific purposes
  • Right to opt out: You may opt out of marketing communications

To exercise any of these rights, email us at support@pokom6.com or Help CenterOpen a ticket at. We will respond within 30 days.

9. Children's privacy protection

Pokom6 is not intended for anyone under 18. We do not knowingly collect information from minors. If we become aware that a minor's data is present in our system, it will be deleted immediately and the associated account will be closed.

If parents believe their child has created an account on pokom6, please contact us immediately at support@pokom6.com.

10. Privacy Policy Updates

Pokom6 may update this Privacy Policy from time to time. For significant changes, we will notify members in advance via email or SMS. Continued use of the service after any changes constitutes your acceptance of the updated policy.

The date of each update will be noted at the top of this page under "Last Updated." Previous versions of the Privacy Policy are archived and available upon request from our support team.

11. Contact us

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team:

  • Email: support@pokom6.com
  • Live chat: Click the chat icon in the bottom-right corner of the site
  • Help Center: Help Center page Submit a ticket from

Our Privacy Team typically responds within 2 business days. Complex matters may take up to 30 days.

Last Updated: This privacy policy was last updated in January 2026. For any questions, Help Center Visit.

How we keep your data secure

Pokom6's multi-layered security system keeps your personal data protected at all times

End-to-end encryption

All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS technology, making interception impossible.

Two-factor authentication (2FA)

In addition to your password, a one-time OTP is sent to your mobile to verify each login. Even if someone knows your password, they cannot access your account.

Your data is never sold

Pokom6 never sells your personal data to advertisers or third parties. Your privacy is not a commodity to us.

Secure Data Storage

Our servers are hosted in internationally certified data centers. Your information is kept secure through regular backups and encrypted storage.

Regular security audits

Third-party cybersecurity experts conduct regular audits of pokom6's systems. Any vulnerabilities discovered are addressed immediately.

Instant Alerts

You will receive instant mobile alerts for unusual logins, access from new devices, or suspicious transactions.

Your rights over your data

You are in full control of your personal information at pokom6

1
Right to access data

You may request a copy of the information we hold about you at any time.

2
Right to rectification

You may request corrections to any inaccurate or outdated information.

3
Right to erasure

You may request deletion of your data, provided there is no legal obligation requiring us to retain it.

4
Data portability

You have the right to export your data in a machine-readable format.

5
Right to restrict processing

You may restrict the use of your information for specific purposes.

6
Right to opt out

You can opt out of marketing communications at any time.

Play safe, enjoy with peace of mind

Pokom6's privacy policy keeps your information fully protected. Register now and start your safe betting experience.

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Privacy FAQs

Questions our members ask the most

No, pokom6 never sells your personal data. Where necessary to deliver our services — such as payment processing or KYC verification — limited data may be shared with trusted partners, strictly under contractual obligations.

Most data is deleted upon account closure. However, financial transaction records may be retained for 5 years and KYC documents for 3 years due to legal obligations.

Our servers may be located in international data centres. Regardless of where your data is stored, the same standard of security and privacy protection is upheld. All data transfers comply with international data protection standards.

You can opt out of marketing emails and SMS by going to Account Settings and updating your notification preferences, or by clicking the "Unsubscribe" link at the bottom of any marketing email. This will not affect important account-related messages.

Yes, through a data access request we can tell you what information we hold and where it is stored. Email us at support@pokom6.com or Help CenterOpen a ticket at.
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